Privacy Policy
Last Updated: January 2025
1. Introduction
Volta Metals ("Company," "we," "us," "our") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website, products, and services.
2. Information We Collect
We may collect personal information from you in various ways, including:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, industry, business needs
- Transaction Data: Information about your trading activity, orders, and accounts
- Technical Information: IP address, browser type, operating system, page views, and time spent on our site
- Communication Data: Records of correspondence with our team
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our products and services
- To process transactions and send related information
- To respond to inquiries and provide customer support
- To send promotional materials and marketing communications (with your consent)
- To conduct market research and analytics
- To comply with legal obligations and protect our legal rights
- To prevent fraud and ensure security
- To personalize your experience on our website
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your explicit consent
- Performance of our contract with you
- Compliance with legal obligations
- Protection of vital interests
- Our legitimate business interests
5. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business
- Business Partners: Partners in our metals trading and mining operations
- Legal Authorities: When required by law or to protect our legal rights
- Business Transactions: In the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary depending on the context of the processing and our legal obligations.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Right to access your personal information
- Rectification: Right to correct inaccurate information
- Erasure: Right to request deletion of your information
- Restriction: Right to restrict processing of your information
- Portability: Right to receive your data in a portable format
- Withdrawal of Consent: Right to withdraw consent at any time
To exercise any of these rights, please contact us at contact@voltametals.us.
9. International Data Transfers
Volta Metals operates globally with offices in Poland, Turkey, Switzerland, Netherlands, Italy, Cyprus, and Russia. Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. We ensure that such transfers are made in compliance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Volta Metals
Email: contact@voltametals.us
Phone: +234-707-895-1573
Locate Us: 19 Osun Crescent, Maitama. FCT, Abuja